interview this morning with Jason Fried, founder and CEO of 37signals, a software company based in Chicago. 37signals are renowned for being real innovators in the way they run their business. For example they shortened their workweek from 5 to 4 days for all their people during summer. What caught my attention in the interview was his comments about what actually matters for a business. He argues that instead of the business worlds and medias fascination with how much money a company is making or how many employees they had, they instead should be focussing on four things - the things that really matter. Fried says what really matters is:
- Are you profitable?
- Are you building something great?
- Are you taking care of your people?
- Are you treating your customers well?"