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Willpower is Muscle

Posted by Kevin Bishop - 25/02/11
Filed in Changing behaviour.

Research has shown that willpower is like a muscle – the more you train it, the more powerful it becomes.

In a study published last year, Dr. Mark Muraven at the University of Albany had a subset of participants spend two weeks practising acts of self-control. these were things like resisting eating unhealthy food. These participants subsequently excelled at tests of self-control compared with their own baseline performance. By contrast, no such improvement was observed among control participants who merely spent the same time completing maths problems, a task which, although boring and challenging, doesn’t depend on the ability to resist impulses.

I realised this concept of "building your willpower muscle" underpins the latest campaign here on Australian TV about stopping smoking called "Never Give Up Giving Up".




People will only change their behaviour if they feel it’s worth it (motivation) and they know they can do it (ability). Studies like this are really showing that will power is not something we are born with, but something we can develop, i.e. an ability we can learn.

This ability to develop and practise skills around willpower is therefore a key elements in helping people develop the ability to create real, meaningful and sustainable change. For any ex-smokers like myself out there, I am sure you have all got your own stories about how you failed a few times to give up before you finally succeeded. We now know this was just us building our willpower muscle!

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A teaching story

Posted by Mark Schenk - 23/02/11
Filed in Business storytelling.

We are always on the lookout for good stories. I found this one today on the PassionHR list on YahooGroups:

As she stood in front of her 5th grade class on the very first day of school, she told the children an untruth. Like most teachers, she looked at her students and said that she loved them all the same. However, that was impossible, because there in the front row, slumped in his seat, was a little boy named Teddy Stoddard. Mrs. Thompson had watched Teddy the year before and noticed that he did not play well with the other children, that his clothes were messy and that he constantly needed a bath. In addition, Teddy could be unpleasant. It got to the point where Mrs. Thompson would actually take delight in marking his papers with a broad red pen, making bold X's and then putting a big "F" at the top of his papers.

At the school where Mrs. Thompson taught, she was required to review each child's past records and she put Teddy's off until last. However, when she reviewed his file, she was in for a surprise. Teddy's first grade teacher wrote, "Teddy is a bright child with a ready laugh. He does his work neatly and has good manners... he is a joy to be around.."
His second grade teacher wrote, "Teddy is an excellent student, well liked by his classmates, but he is troubled because his mother has a terminal illness and life at home must be a struggle."

His third grade teacher wrote, "His mother's death has been hard on him. He tries to do his best, but his father doesn't show much interest and his home life will soon affect him if some steps aren't taken."

Teddy's fourth grade teacher wrote, "Teddy is withdrawn and doesn't show much interest in school. He doesn't have many friends and he sometimes sleeps in class."

By now, Mrs. Thompson realized the problem and she was ashamed of herself. She felt even worse when her students brought her Christmas presents, wrapped in beautiful ribbons and bright paper, except for Teddy's. His present was clumsily wrapped in the heavy, brown paper that he got from a grocery bag. Mrs. Thompson took pains to open it in the middle of the other presents. Some of the children started to laugh when she found a rhinestone bracelet with some of the stones missing, and a bottle that was one-quarter full of perfume.. But she stifled the children's laughter when she exclaimed how pretty the bracelet was, putting it on, and dabbing some of the perfume on her wrist.

Teddy Stoddard stayed after school that day just long enough to say, "Mrs. Thompson, today you smelled just like my Mom used to." After the children left, she cried for at least an hour. On that very day, she quit teaching reading, writing and arithmetic. Instead, she began to teach children.

Mrs. Thompson paid particular attention to Teddy. As she worked with him, his mind seemed to come alive. The more she encouraged him, the faster he responded. By the end of the year, Teddy had become one of the smartest children in the class and, despite her lie that she would love all the children the same, Teddy became one of her "teacher's pets.."

A year later, she found a note under her door, from Teddy, telling her that she was still the best teacher he ever had in his whole life. Six years went by before she got another note from Teddy. He then wrote that he had finished high school, third in his class, and she was still the best teacher he ever had in life.

Four years after that, she got another letter, saying that while things had been tough at times, he'd stayed in school, had stuck with it, and would soon graduate from college with the highest of honors. He assured Mrs. Thompson that she was still the best and favorite teacher he had ever had in his whole life. Then four more years passed and yet another letter came. This time he explained that after he got his bachelor's degree, he decided to go a little further. The letter explained that she was still the best and favorite teacher he ever had. But now his name was a little longer....The letter was signed, Theodore F. Stoddard, MD.

The story does not end there. You see, there was yet another letter that spring. Teddy said he had met this girl and was going to be married. He explained that his father had died a couple of years ago and he was wondering if Mrs. Thompson might agree to sit at the wedding in the place that was usually reserved for the mother of the groom. Of course, Mrs. Thompson did. And guess what? She wore that bracelet, the one with several rhinestones missing. Moreover, she made sure she was wearing the perfume that Teddy remembered his mother wearing on their last Christmas together. They hugged each other, and Dr. Stoddard whispered in Mrs. Thompson's ear, "Thank you Mrs. Thompson for believing in me. Thank you so much for making me feel important and showing me that I could make a difference."

Mrs. Thompson, with tears in her eyes, whispered back. She said, "Teddy, you have it all wrong. You were the one who taught me that I could make a difference. I didn't know how to teach until I met you."

(For you that don't know, Teddy Stoddard is the Dr. at Iowa Methodist in Des Moines that has the Stoddard Cancer Wing.)

I'd be very interested in your thoughts on what this story means and where it might be useful.

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Stories Are All Around Us

Posted by Kevin Bishop - 18/02/11
Filed in Business storytelling.

I am constantly surprised of the most unlikely places and situations where you hear great stories.

Last weekend the family and I were over in South Melbourne doing some shopping. I was standing in the queue to pay for an item (see, I know my place in the shopping process!) and was reading a handwritten sign behind the counter which read; "Every 3rd Hawker will be shot. FYI, we've already had 2 today". The lady standing in front of me saw me reading the sign, we made eye contact and smiled at each other, and then just started telling me this story:

My son got offered one of those door to door sales job but he turned it down to do a telesales job instead.

Me: "Sounds like a rock and a hard place! How did he get on?"

He's just left school and was very excited to have a job. It was all about trying to get people to swap electricity suppliers and he was impressed he got a whole week of training.

On his first day of actual selling he was taken into the Supervisors office just before lunch and told that he wasn't selling enough and they told him a few 'pointers' that he was very unhappy with, didn't think were legit. and just didn't seem above board. He didn't go back after his lunch break.

When he came home and told his Dad and me what happened, we couldn't have been prouder. Maybe we did bring him up right!

What a fantastic 'values in action' story. When you talk about integrity as a value, this for me is a story that brings it to life - it takes the abstract concept of integrity and makes it concrete and 'real' through a story.

This very brief encounter was yet another reminder to me that stories are all around us, all we need to do is be open and conscious to hear them.

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Scott Berkun encourages storytelling

Posted by Shawn Callahan - 6/02/11
Filed in Business storytelling.

My friend Donal O Duibhir keeps an eye out for story-related tidbits for me (thanks Donal). Today he sent me this 5 min video of Scott Berkun describing how to deliver an Ignite talk (sounds just like a Pecha Kucha). He starts with "I think storytelling is everything ..." Nice. You have my attention Scott. He then builds on the idea making the good point that we are all natural storytellers. It's just part of the human make up.

A little bit of context here. I'm half way through Scott's book The Myths of Innovation, which is a terrific read. He tells some good stories in it so I'm waiting for some stories in this video. I'm waiting, and waiting ...

Scott's advice for would-be Ignite presenters is to tell stories (right on!) and Scott says there are three places to look to find these stories.

1) Things you love and are passionate about

2) Things you hate and despise

3) And if you can't find a story, tell the story of not finding it. He calls it a meta-story

Still no stories ...

I reckon Scott's advice has about a 50/50 chance of getting stories told at Ignite because you could just as easily share your view on what you love or hate as an opinion as comfortably as tell a story. And because we're such natural storytellers and they are so ubiquitous many of us don't really know what a story looks like. Add to that our habit to privilege rhetoric when we get a little formal. Stories suddenly evaporate.

So building on Scott's advice I would add this idea:

Think about an event, something that happened, to you or someone you know, that illustrates your love or passion for the topic, or the hatred, and tell that. You'll know you're telling a story if you start it at some point in time like "just the other day," "a while back," "in December 2001..." Here's a little example (that a grabbed from our story finder) of a story:

Since we started Anecdote in 2004 our local Kwik Kopy in Coburg has printed most of our posters and workshop materials. Kelvin does a great job. Always high quality, delivered when we need it despite the outrageous time frames we sometimes impose.

That was the case up until this Wednesday. We'd created a high-quality handbook to support our Influence Change workshop and I picked them up from Kelvin at 4.30pm ready for the next day. At about 6pm I open the box and my heart sunk. The workbooks looked shoddy. Some of the pages were in the wrong order and all of them had edges that weren't trimmed and aligned properly. Very unusual for Kelvin. And I needed them for 7.15am the next morning.

I called Kelvin. I could hear the concern in his voice and he came over to my house right away. He apologised, kept extremely calm and said he would set it right. He went back to his store and personally re-did our handbooks and arrived back at my place at 10pm with a perfect set.

And with that little nudge I think you'll get stories. No need to talk about plot structures, character development and all the wonderful things you can learn from the likes of Robert McKee.

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Announcing our business storytelling workshop series for 2011

Posted by Shawn Callahan - 3/02/11
Filed in Business storytelling, News.

public_workshop_SBL_banner.jpg

It's been a few years since we publicly ran our workshops in Australia. We've been focussed on delivering them internally to our clients. But in May this year we are running Storytelling for Business Leaders workshops in Brisbane, Canberra, Melbourne and Sydney. Click here to find out more and to buy your tickets. Lots of different early bird prices to take advantage of.

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