Archive for January, 2009
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Use stories to communicate the value of collaboration
In the previous two posts (Shawn’s on his forthcoming presentation and Chandni’s about collaboration between Google and P&G) have used specific examples to illustrate how …
Read MoreI’m giving a talk on collaboration and your invited
For years software vendors and consulting firms have been developing SAP software components for NSW government agencies and on-selling the same software to numerous other …
Read MoreProfiting from Collaboration
Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about …
Read MoreGetting communities of practice going
In the latter half of 2008, we worked with a number of companies to establish communities of practice. In training the people with key roles …
Read MoreA fun day at TEDx Melbourne
Yesterday I spend the day with 40+ other TED enthusiasts at Monash Uni watching and discussing TED videos. We believe it was the first independent …
Read MoreLondon workshop update
Dates and costs for the London workshops this June have been announced. Check out the workshop details here.
Read MoreFor job hunters—finding and telling better stories
More people will be looking for jobs this year. Sadly unemployment is rising. Getting a job interview will be tough so it will be doubly …
Read MoreGaining insight with archetypes
To change the way we work we need to change our mental models, and that requires insight. In The Neuroscience of Leadership David Rock and …
Read MorePracticing great customer service, one story at a time
Many posts ago, we shared the example of the Ritz Carlton demonstrating that ‘A company that values customer service should be teeming with customer service …
Read MoreGroup rewards result in higher performance
When I was at IBM leading the software services group in Melbourne I suggested in one of our leadership meetings that we should introduce a …
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