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We just finished a series of seminars in Australia on how we're helping organisations retain knowledge using narrative techniques. As part of our presentation we shared a couple of videos of our client, Arthur Shelley from Cadbury Schweppes, talking about how knowledge has been lost, shared and recovered in his organisation. Here's one of those videos retelling the story of Cadbury's chocolate reactors. I will share the rest of the videos on You Tube over the coming weeks.

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UPDATE:The videos ar eno longer on YouTube due to an internal issue within the client. Shawn has promised to upload others soon. This video is a great example of how sharing stories, across geographical boundaries, can be used to share knowledge and impa [Read More]

Tracked on September 12, 2007 1:42 AM

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Posted by: Patrick Lambe at September 6, 2007 10:48 PM

Posted by: joitske at September 11, 2007 8:12 PM

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