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| 18/08/07 | | When quantitative analysis just wont cut it |
I read Bob Sutton and Jeff Pfeffer's book, Hard Facts: Dangerous Half-thruths & Total Nonsense, and I was concerned managers would think that you could only make decisions based on data and analysis.
So I was delighted to see this post from Bob Sutton setting out three times when data and analysis wont help.
- When you don’t know what to count
- When you can count it, but it doesn’t stick
- When What You Can Count Doesn’t Count
I recommend you read Bob's post. He elaborates on each point and mentions the importance of ethnographic approaches, storytelling, images, and tells some good stories too.
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Comments
Shawn, I have posted about your blog in a summary of what other blogs have written today or recently:
http://www.change-management-blog.com/2007/08/tody-in-other-blogs.html
Posted by: Holger Nauheimer at August 21, 2007 12:19 AM







