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| 16/06/07 | | The war for talent |
The anecdote below, told by a participant in a recent workshop, really made me stop and think. There are lots of lessons it, not least of which is that seemingly innocuous actions can have a big influence on a person's decision to join an organisation.
A friend of mine had applied for a fantasic new job. Everythng went well during the interview and selection process and the organisation sent her a letter of offer. She turned down the opportunity because the letter of offer was sent to her at 11pm on a Friday evening by the person who was to be her new manager.
It also reminds me of dedicated (workaholic) people I have known or worked for who put in long hours but have no expectation that their staff do the same, and tell them that. The only catch is that their behaviour has a lot more impact than their words...
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Comments
To reinforce that final sentence, managers say a lot of things (often contradicting what they said 5 mins ago). Their staff observe what they do and follow that as a more reliable guide than words. Of course, this can work to the advantage of a manager who wants to convey a single idea to their people - they just have to do it...
Posted by: Matt Moore at June 16, 2007 9:59 PM