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A simple tip last night from the actKM discussion list contributed by Ivan Webb who provides a ‘strategic job description’…
…that will change the culture of most organisations and leads naturally to knowledge management being embedded in the organisation’s activity. It is everyone’s job to:
- know what is happening
- work with others to improve what is happening
- make it easier for the next person to do their work well
I like the simplicity of these statements and the guidance for behaviour they provide. In some situations they might contribute to improved knowledge sharing behavours. They are also interesting because we know that little things can make a big difference.
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