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Last night I went along to a talk by Guy St. Clair held by the KMLF and VPSCIN. I found Guy’s topic of knowledge services quite interesting. Guy comes from a libraries background but now takes a wider view of how to integrate information management, KM and strategic learning.
One idea that stuck was the reason Guy called his work ‘knowledge services’ and not ‘knowledge management’. As we know, knowledge management is not easily understood by executives. It seems too nebulous. But executives have had plenty experience in obtaining services: legal services, accounting services, catering services. So why not ‘knowledge services’?
Do you like my old library catalogue card? I created it with the Card Catalog Creator. Thanks for the link Patti.
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