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I met John Smith and Bev Trayner face-to-face for the first time last year in Florence at a CP2 dialogue. I’d known both of them for years before this meeting. Before Florence it was an online and Skype acquaintance. My face-to-face meeting made a huge difference on how I viewed my role in our community: I’m more involved, I can see the core team, I can really hear the language.

John and Beverly have just published a paper on how they have brought communities together using a combination of online and face-to-face interactions. In each case the face-to-face part consists of an event. Online interactions are used to ramp-up and then ramp-down before and after the event.

They conclude their paper with six heuristics:

1. Design for learning using CPD model is productive
2. Spending time on social processes
3. Using different media to negotiate language as part of a larger process
4. Creating new possibilities: subgroups and outside experts as resources
5. Demonstrating leadership roles in different media
6. Provoking shifts in "comfort zones."

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