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24/07/06 |

The emerging 1% rule

By Shawn. Filed in Communities of practice.

The Guardian has pulled together some statistics suggesting that for every 100 people online only 1 person will create content and 10 will “interact” with it. The other 89 will just view it.

Here are some stats from the article:

  • each day at YouTube there are 100 million downloads and 65,000 uploads
  • 50% of all Wikipedia article edits are done by 0.7% of users, and more than 70% of all articles have been written by just 1.8% of all users
  • in Yahoo Groups, the discussion lists, 1% of the user population might start a group; 10% of the user population might participate actively, and actually author content, whether starting a thread or responding to a thread-in-progress; 100% of the user population benefits from the activities of the above groups

My own research with Trish Milne shows a similar ratio. In our survey of ActKM members (a mostly online knowledge management community of practice) 78% said they’ve never contributed to the online discussion yet were regular readers. The regular posters on ActKM would account for about 1–5% of the membership.

The important message for me is this: look after your content creators because it’s tough building online communities and you must encourage those people who contribute.

[thanks to Nerida Hart for the pointer]

Milne, P. & Callahan, S. D. 2006. ActKM: the story of a community. Journal of Knowledge Management, 10(1): 108-118.

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Comments

well, it could be worse: In big corporations, the opposite may happen: WORN or Write-Once-Read-Never. Many many people busy typing and documenting things that no-one ever reads or needs...

Posted by: christianhauck at July 24, 2006 8:49 PM

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