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4/07/06 |

A simple intervention to reduce flaming

By Shawn. Filed in Intervention design.

Nancy White points us to a beautifully simple intervention for reducing flaming in an online forum; pre-populate the text box where you write your message with the text: “Everyone needs a hug.” According to the intervention designer, Ramit Sethi, “this small step reduced flame postings by a huge number.”

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