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Brenda Dervin recently made a few points in her masterclass that have stuck in my mind. Like: when it comes to sensemaking, what matters is the moment of …

I was on a conference call on the weekend discussing Steve Denning’s book, The Leader’s Guide to Storytelling, with the CP Square guys. In chapter …

I was reminded earlier this week of an event in 2000 when I was working for SMS consulting that demonstrated the dramatic and adverse impact …

I’ve always has an admiration for anyone who can display complex information simply. This is why Edward Tufte’s books, like Envisioning Information, are among my favourites. …

Everyone can benefit from finding and telling better stories. Don’t be confused in thinking, however, that telling stories means regaling an audience with your latest …

 Then you’ve gotta make it to the Naked Facilitator Conference to be held in Geelong this year November 28–1st December. There are some great people going …

Dave Snowden has officially started blogging. I’d keep an eye on this site as Dave is renowned for his unique style and new perspectives on …

I remember a great story told by Margaret Wheatley about how the US Federal Aviation Authority successfully landed all the planes in US airspace on …

Andrew says we should be more comfortable with not knowing and I have to admit I don’t entirely know what he means. 🙂 This post …

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