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Some findings from a recent paper about the online community: ActKM

Posted by Shawn Callahan - 27/05/06
Filed in Communities of practice.

Trish Milne and I had one of our papers recently published in the Journal of Knowledge Management entitled, ActKM: the story of a community. Here are some of the finding from our research:

  • 78% of respondents had never or only infrequently posted to the online discussion
  • 21% of respondents indicated that ActKM has sparked initiatives in their organisations
  • Over a 1/3 of respondents indicated that they have made off-list contact with list members and 80% of these contacts were with people with whom they had not previously communicated
  • The ability to network with new and interesting people was listed as the most valuable aspect of ActKM

20% of the 840 members of ActKM responded to our survey. The paper also reports on interviews we did with frequent contributors and the core team.

Milne, P. & Callahan, S. D. 2006. ActKM: the story of a community. Journal of Knowledge Management, 10(1): 108-118.

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