Anecdote: Some findings from a recent paper about the online community: ActKM

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27/05/06 |

Some findings from a recent paper about the online community: ActKM

By Shawn Callahan. Follow me on Twitter. Filed in Communities of practice.

Trish Milne and I had one of our papers recently published in the Journal of Knowledge Management entitled, ActKM: the story of a community. Here are some of the finding from our research:

78% of respondents had never or only infrequently posted to the online discussion
21% of respondents indicated that ActKM has sparked initiatives in their organisations
Over a 1/3 of respondents indicated that they have made off-list contact with list members and 80% of these contacts were with people with whom they had not previously communicated
The ability to network with new and interesting people was listed as the most valuable aspect of ActKM

20% of the 840 members of ActKM responded to our survey. The paper also reports on interviews we did with frequent contributors and the core team.

Milne, P. & Callahan, S. D. 2006. ActKM: the story of a community. Journal of Knowledge Management, 10(1): 108-118.

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