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Stories, ROI and communities of practice
Posted by Shawn Callahan - 30/03/06
Filed in Communities of practice.
Filed in Communities of practice.
Steve Denning has compiled some of his recent posts on list-servs like com-prac and made the compilation available on his website. He covers the following topics:
- Is a request for the ROI of COPs legitimate?
- Is ROI the right measure for CoPs?
- Do stories support numbers or vice versa?
- What’s the motive behind asking “what’s the ROI?”
- Does the ROI help when it comes to the crunch?
- The problems of the worst CoPs
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